Privacy Policy | iFixFast Raleigh, NC

Privacy Policy for iFixFast Repair & Accessories

At iFixFast Repair & Accessories (“iFixFast,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit our website or contact us for repair services.

Information We Collect

We may collect information that you voluntarily provide when:

• Requesting a repair quote
• Submitting a contact form
• Calling or texting our business
• Scheduling a repair service
• Communicating with our team

The information collected may include:

• Name
• Email address
• Phone number
• Device information
• Service request details
• Any information you choose to provide

How We Use Your Information

We use the information you provide solely for legitimate business purposes, including:

• Responding to inquiries
• Providing repair estimates
• Scheduling appointments
• Communicating service updates
• Confirming appointments through phone calls or SMS messages
• Providing customer support
• Maintaining business records

We only contact customers regarding requested services, appointment confirmations, repair updates, and customer support matters.

No Sale or Marketing Use of Personal Data

iFixFast does not sell, rent, trade, or share customer personal information for marketing purposes.

Customer information collected through our website, phone calls, SMS messages, or service requests is used only for providing and managing requested repair services.

SMS and Phone Communications

By providing your phone number, you consent to receiving calls or text messages related to:

• Appointment confirmations
• Repair status updates
• Service-related communications
• Responses to customer inquiries

We do not use customer phone numbers for unsolicited marketing campaigns.

Cookies and Website Analytics

Our website may use standard cookies and basic analytics tools to help improve website performance, security, and user experience.

These technologies do not collect sensitive personal information and are used only for website functionality and performance monitoring.

You may disable cookies through your browser settings if you prefer.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While no online system can guarantee absolute security, we take appropriate measures to protect customer information.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Effective Date: June 17, 2026